Fares and Ticketing
Here you can find complete information about the fare terms that became effective March 6, 2024. You can learn about the previous terms if you purchased your ticket before this date.
  1. Exchanging domestic flight tickets to international flights is not permitted.
  2. A price unit is an itinerary or part of an itinerary that can be issued as a separate ticket.
  3. If the transportation includes 2 or more price units:
— for the price unit2 with a no-show (NS) for a flight segment, the fare, the YR charge, the ticketing fee, and the airport fees are non-refundable.
— for the price unit2 without a no-show for the flight, the fare can be refunded; the YR charge, the ticketing fee, and the airport fees are non-refundable; the fare is refundable.
  4. The list of departure airports where business class service is provided. At Vladikavkaz, Gelendzhik, Irkutsk, Kazan, Murmansk, Noyabrsk and Sochi airports passengers of the Economy Plus fare are served in the comfort lounge.
  5. For flights lasting from an hour to two, you can choose sandwiches, except for round-trip flights from Moscow to Penza; from Novosibirsk to Novokuznetsk, Tomsk, Kemerovo, Barnaul. For the Economy Plus tariff, non-carbonated water with a volume of 0.5 liters is provided. On flights up to two hours, you will be served cold drinks with a sandwich, and hot and cold drinks for two to three hours. For flights over 2 hours: all hot meals and infant meals.
  6. The certificate cannot be issued for the tickets paid with Miles&Cash.
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  1. Exchanging domestic flight tickets to international flights is not permitted.
  2. A price unit is an itinerary or part of an itinerary that can be issued as a separate ticket.
  3. If the transportation includes 2 or more price units:
— for the price unit2 with a no-show (NS) for a flight segment, the fare, the YR charge, the ticketing fee, and the airport fees are non-refundable.
— for the price unit2 without a no-show for the flight, the fare can be refunded; the YR charge, the ticketing fee, and the airport fees are non-refundable; the fare is refundable.
  4. The list of departure airports where business class service is provided. At Vladikavkaz, Gelendzhik, Irkutsk, Kazan, Murmansk, Noyabrsk and Sochi airports passengers of the Economy Plus fare are served in the comfort lounge.
  5. For flights lasting from an hour to two, you can choose sandwiches, except for round-trip flights from Moscow to Penza; from Novosibirsk to Novokuznetsk, Tomsk, Kemerovo, Barnaul. For the Economy Plus tariff, non-carbonated water with a volume of 0.5 liters is provided. On flights up to two hours, you will be served cold drinks with a sandwich, and hot and cold drinks for two to three hours. For flights over 2 hours: all hot meals and infant meals.
  6. The certificate cannot be issued for the tickets paid with Miles&Cash.